Friends & Family Test

What is the Friends and Family Test

The NHS Friends and Family Test (FFT) helps us understand whether our patients are happy with the service we provide, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment. To find out more about the Friends and Family Test please click here.

How to take part

You can complete our friends and family test on paper, online or via your smartphone or tablet. To complete online, please click here.

Patient satisfaction at The Royal Orthopaedic Hospital

July 2017:
  •  Ward 1 - 93%
  • Ward 2 - 97%
  • Ward 3 - 96%
  • Ward 10/12 - 100%
  • Ward 11 - 96%
  • Outpatients - 97%
  • Royal Orthopaedic Community Service - 97%
  • Imaging - 94%
  • Admissions and Day Case Unit - 100%
  • Therapies - 100%
 
  • All Inpatients - 98%
  • All Outpatient - 96%