Patient information

 

 

Amplitude is a quick and easy way for you to track your progress. It's online set of simple questions that you will answer before and after your surgery. Amplitude is important because:

  • It allows you to track the progress you are making
  • It helps us to monitor you and provide you with the best support
  • It enables us to learn and offer even better care to our patients

How to use Amplitude

patientportal.roh.nhs.uk

When you arrive for your appointment you can check yourself in using our check-in kiosk. Alternatively visit the outpatient reception desk where you can be checked in. Your appointment letter contains the details and location of the clinic you are attending. If you need to ask any questions, talk to your receptionist or look out for one of our friendly volunteers who will be happy to help.

Please be aware that you may not always be seen by the consultant named on your letter but by a member of their team. Who you see will depend on your specific requirements. All of our staff are experienced and professional and will make sure you receive the best care possible.

Outpatient waiting times

We aim to keep waiting times as short as possible however there are times where delays occur. Your consultant and care team try to give enough time to each patient to fully examine, explain and discuss treatment options.

You don’t have to stay in the outpatients department while you wait. If you would like to stretch your legs or get a hot drink in our cafe, simply take one of our buzzers with you and we’ll buzz you when you’re due for your appointment.

The Pre-operative Assessment Clinic

If you and your consultant decide that surgery is the right option, you may be asked to attend a pre-operative assessment. Pre-operative assessment is the first step in checking that you are healthy and suitable for your surgery. A blood sample and swabs will be taken and you will complete a questionnaire. Provided you meet the requirements we will aim to give you a date for your surgery within three months.

If you and your consultant decide that surgery is the right option, but you are not asked to go pre-operative assessment, you will attend a pre-operative assessment appointment at a later date.

Appointment support

If you need support with your outpatient appointment, please call our main switchboard on 0121 685 4000. Alternatively, call our PALS team (Patient Advice and Liaison Service) on 0121 685 4128 or email This email address is being protected from spambots. You need JavaScript enabled to view it.