Day surgery or treatment

Preparing for surgery

Day surgery is for patients who will visit for a planned surgical procedure and return home on the same day.

Accepting your surgery date

Please phone the Admissions Department on free phone 0800 073 1919 to confirm or cancel your admission date. When you phone you will be given a reference number, which you will need as confirmation when you book in.

Nutrition

Good nutrition is important in the weeks leading up to your surgery or treatment; a well-balanced diet helps you to recover more quickly and reduces the risk of complications.

Increase the amount of protein you eat in the weeks before and after your surgery. Good sources of protein include grilled white and red meat, fish, cheese, milk, yoghurt, soya, nuts and seeds.

Try to drink 8 – 10 glasses of water per day in the weeks before and after your surgery. This will help your wound to heal well, make you less tired and help you to recover more quickly. If you are normally on a restricted fluid intake, please consult medical staff before changing your fluid intake.

Planning your visit

The day before your surgery

Please ensure you have arranged transport to and from the hospital with family, friends or a taxi. It is also a good idea to ensure you have someone you can call in the days after your surgery to provide extra help should you need it.

Fasting

You may have been advised not to not eat or drink before arriving at the hospital. It is important for your wellbeing that you follow the advice given to you about eating and drinking before your operation. Find out more here

If you smoke, please try to refrain from smoking for at least a week before your operation. This will make a big difference on how well and how quickly you recover.

Your medication

If you take medication regularly, please bring all of it, including your inhalers with you to hospital on the day of your surgery. If you take any blood pressure or heart tablets, please take them as usual with only a sip of water.

Wherever possible please ensure that all medication is in its original box. This will help ensure that the correct medication is prescribed for you during your hospital stay.

What to bring

You may wish to bring the following items to make your stay more comfortable:

  • A dressing gown and slippers as you will walk to the theatre department if you’re able to
  • Something to read or a personal music system as you may have to wait some time for your operation
  • Sensible footwear and baggy clothing so that we can easily dress your wound after your surgery
  • Food for your particular dietary requirements (e.g. gluten free)

Please do not bring:

  • Any valuables
  • A large amount of money; only bring enough for small items
  • Jewellery; we don’t want to cut any valuable jewellery, so please leave it at home
  • False nails, nail varnish or makeup; don’t wear them or bring them please

Parking

Getting here

Download a map of our hospital site

The Day Unit can be accessed using Gate A. There is a drop-off point here with 20 minutes free parking, but for longer stays, please use Gate C. You can find more parking information here. 

Patients and their visitors are able to park for the first 20 minutes in the Hospital car parks for free. You will be required to obtain a ticket from the Pay and Display Machine when making use of the free 20 minutes parking. Valid tickets must be displayed at all times.

The Pay and Display machines accept coins or card payments only. Patients and patient visitors are advised, where possible, to have the correct change when attending the hospital.

For more than 20 minutes parking, the charges are as follows:

  • Up to 2 hours: £3.30
  • Up to 5 hours: £4.50
  • Up to 24 hours: £7.50

Blue Badge Holders charges

Blue Badge Parking in designated parking spaces will no longer be free of charge. A rate of £3.30 will be available for all blue badge holders which will cover a period of up to 5 hours. This concession is not limited to the designated disabled parking bays but for all parking bays in the Hospital patient and visitor car parks.

Discounts for Multiple Visits

Tickets for longer periods can be purchased from the ward or department you are visiting. Please ask one of the team. The charges are as follows.

  • 7 day ticket: £14.00
  • 28 day ticket: £40.00

Physiotherapy, Oncology and Paediatric patients attending two or more appointments per week can apply for a separate weekly ticket:

  • 7 day ticket: £7.00

Forms are available from the ward or department you are visiting, the welcome desk or from the car park kiosk located in the main hospital car park. Please note, weekly tickets cannot be purchased in advance.

If you have any questions about parking, please contact the car park team on 0121 685 4201

Public transport

Getting here by bus

The National Express West Midlands Services 61, 98, 63 all run from the City Centre, along Bristol Road and stop outside the Hospital gates.

At peak times (before 9.30 am and after 3.30 pm -6.30 pm, Monday - Friday) buses run every 4 minutes.

During off-peak times (9.30 am to 3.30 pm, and after 6.30 pm, Monday - Friday) buses run every 15 minutes. There is a reduced service on Sundays. The 98 service also stops off at University Hospitals Birmingham in Edgbaston.

The First Direct Bus service number 144 runs from the City Centre, every half hour to Bromsgrove and Worcester and stops outside the hospital.

Use the Network West Midlands journey planner

Getting here by train

The closest train station to The Royal Orthopaedic Hospital is Northfield Train Station which is located here: Quarry Lane, Northfield, Birmingham, West Midlands. B31 2PY

Please be advised that the station is approximately 1.2 miles from the hospital, a distance which may be unsuitable for some visitors.

Use the Network West Midlands journey planner

 

Parking (cashless options available)

APCOA Connect offers cashless payment options at the Hospital; pay by phone, pay by SMS, pay by web and pay by app. The benefits are the freedom to pay for parking from anywhere and the ability to extend a parking stay without returning to the vehicle. You don’t need to be a registered user to pay via APCOA Connect.

Registration

Registration is quick, simple and free. Once registered, you can use phone, SMS, smartphone app or website parking payment options. Any calls to the standard phone parking service are much quicker and simpler because they will already know most of the details needed for your parking.  Once you are registered you can pay and extend your parking by SMS message and view your parking history online at www.apcoaconnect.com

The Royal Orthopaedic Hospital Car Park location code is 4012

First time users

  1. Call 01895 262122 as soon as you have parked your vehicle
  2. You will need the car park's Location Code - 4012, the length of your stay (for parking code see below) and your payment card details.
  3. Reply to the text with your Vehicle Registration Number. Your parking is now paid.

Pay by phone: 01895 262122

Pay by text: 68680

Pay by web www.apcoaconnect.com

Pay by App – download the Apcoa Connect App from the app store to your phone or mobile device

Parking tariff

Up to 2 hours                    Parking Code 120             £3.80

Up to 5 hours                    Parking Code 300             £5.00

Up to 24 hours                  Parking Code 801             £7.50

Blue Badge Holders should select the £3.80/up to 2 hours tariff to access the 5 hours concession. Please note a 30p convenience fee will be added to your parking tariff.

For more information please see the parking attendant on-site, call 0345 301 1151 or visit the APCOA Connect website at www.apcoaconnect.com 

 

When you arrive for your appointment you can check yourself in using our check-in kiosk. Alternatively visit the outpatient reception desk where you can be checked in. Your appointment letter contains the details and location of the clinic you are attending. If you need to ask any questions, talk to your receptionist or look out for one of our friendly volunteers who will be happy to help.

Please be aware that you may not always be seen by the consultant named on your letter but by a member of their team. Who you see will depend on your specific requirements. All of our staff are experienced and professional and will make sure you receive the best care possible.

Outpatient waiting times

We aim to keep waiting times as short as possible however there are times where delays occur. Your consultant and care team try to give enough time to each patient to fully examine, explain and discuss treatment options.

You don’t have to stay in the outpatients department while you wait. If you would like to stretch your legs or get a hot drink in our cafe, simply take one of our buzzers with you and we’ll buzz you when you’re due for your appointment.

The Pre-operative Assessment Clinic

If you and your consultant decide that surgery is the right option, you may be asked to attend a pre-operative assessment. Pre-operative assessment is the first step in checking that you are healthy and suitable for your surgery. A blood sample and swabs will be taken and you will complete a questionnaire. Provided you meet the requirements we will aim to give you a date for your surgery within three months.

If you and your consultant decide that surgery is the right option, but you are not asked to go pre-operative assessment, you will attend a pre-operative assessment appointment at a later date.

Appointment support

If you need support with your outpatient appointment, please call our main switchboard on 0121 685 4000. Alternatively, call our PALS team (Patient Advice and Liaison Service) on 0121 685 4128 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

<p>It’s a good idea to plan your visit in advance so that you can arrive on time and feel prepared. Our address is:</p>
<p style="padding-left: 30px;">The Royal Orthopaedic Hospital NHS Foundation Trust<br /> Bristol Road South<br /> Northfield<br /> Birmingham<br /> B31 2AP</p>
<p><a href="http://roh.nhs.uk/images/Map_of_ROH.pdf" target="_blank">Download a map of our hospital site</a></p>
<h2>Parking</h2>
<p>Patients and their visitors are able to park for the first 20 minutes in the Hospital car parks for free. You will be required to obtain a ticket from the Pay and Display Machine when making use of the free 20 minutes parking. Valid tickets must be displayed at all times.</p>
<p>The Pay and Display machines accept coins or card payments only. Patients and patient visitors are advised, where possible, to have the correct change when attending the hospital.</p>
<p>For more than 20 minutes parking, the charges are as follows:</p>
<ul>
<li>Up to 2 hours: £3.30</li>
<li>Up to 5 hours: £4.50</li>
<li>Up to 24 hours: £7.50</li>
</ul>
<h2>Blue Badge Holders charges</h2>
<p>Blue Badge Parking in designated parking spaces will no longer be free of charge. A rate of £3.30 will be available for all blue badge holders which will cover a period of up to 5 hours. This concession is not limited to the designated disabled parking bays but for all parking bays in the Hospital patient and visitor car parks.</p>
<h2>Discounts for Multiple Visits</h2>
<p>Tickets for longer periods can be purchased from the ward or department you are visiting. Please ask one of the team. The charges are as follows.</p>
<ul>
<li>7 day ticket: £14.00</li>
<li>28 day ticket: £40.00</li>
</ul>
<p>Physiotherapy, Oncology and Paediatric patients attending two or more appointments per week can apply for a separate weekly ticket:</p>
<ul>
<li>7 day ticket: £7.00</li>
</ul>
<p>Forms are available from the ward or department you are visiting, the welcome desk or from the car park kiosk located in the main hospital car park. Please note, weekly tickets cannot be purchased in advance.</p>
<p>If you have any questions about parking, please contact the car park team on 0121 685 4201</p>
<h2>Public transport</h2>
<h3>Getting here by bus</h3>
<p>The National Express West Midlands Services 61, 98, 63 all run from the City Centre, along Bristol Road and stop outside the Hospital gates.</p>
<p>At peak times (before 9.30 am and after 3.30 pm -6.30 pm, Monday - Friday) buses run every 4 minutes.</p>
<p>During off-peak times (9.30 am to 3.30 pm, and after 6.30 pm, Monday - Friday) buses run every 15 minutes. There is a reduced service on Sundays. The 98 service also stops off at University Hospitals Birmingham in Edgbaston.</p>
<p>The First Direct Bus service number 144 runs from the City Centre, every half hour to Bromsgrove and Worcester and stops outside the hospital.</p>
<p><a href="http://jp.networkwestmidlands.com/centro/XSLT_TRIP_REQUEST2?language=en&amp;timeOffset=15" target="_blank">Use the Network West Midlands journey planner</a></p>
<h3>Getting here by train</h3>
<p>The closest train station to The Royal Orthopaedic Hospital is <a href="http://www.nationalrail.co.uk/stations/NFD/details.html" target="_self">Northfield Train Station</a>.&nbsp;Please be advised that the station is approximately 1.2 miles from the hospital, a distance which may be unsuitable for some visitors.&nbsp;</p>
<p><a href="http://jp.networkwestmidlands.com/centro/XSLT_TRIP_REQUEST2?language=en&amp;timeOffset=15" target="_blank">Use the Network West Midlands journey planner</a></p>
<h2>Amplitude patient outcomes portal</h2>
<div>
<div>&nbsp;</div>
<div>
<div><a href="https://patientportal.roh.nhs.uk/" target="_blank">Amplitude</a> is a quick and easy way for you to track your progress. It's online set of simple questions that you will answer before and after your surgery. <a href="https://patientportal.roh.nhs.uk/" target="_blank">Amplitude</a> is important because:</div>
<ul>
<li>It allows you to track the progress you are making</li>
<li>It helps us to monitor you and provide you with the best support</li>
<li>It enables us to learn and offer even better care to our patients</li>
</ul>
<h3>How to use <a href="https://patientportal.roh.nhs.uk/" target="_blank">Amplitude</a></h3>
<ul>
<li>At hospital: when you visit us you can use <a href="https://patientportal.roh.nhs.uk/" target="_blank">Amplitude</a> on one of our kiosks in the orange zone. Alternatively, log in to <a href="https://patientportal.roh.nhs.uk/" target="_blank">Amplitude</a> on your phone, tablet or laptop:&nbsp;<a href="https://patientportal.roh.nhs.uk/" target="_blank">patientportal.roh.nhs.uk</a></li>
<li>At home: log in to Amplitude on your phone, tablet or laptop: <a href="https://patientportal.roh.nhs.uk/" target="_blank">patientportal.roh.nhs.uk</a></li>
</ul>
</div>
<h3><a href="https://patientportal.roh.nhs.uk/" target="_blank">patientportal.roh.nhs.uk</a></h3>
</div>
<div id="_mcePaste" class="mcePaste" data-mce-bogus="1" style="position: absolute; left: 0px; top: -25px; width: 1px; height: 1px; overflow: hidden;">
<p style="font-size: 16px; font-family: OpenSansLight;">When you arrive for your appointment you can check yourself in using our check-in kiosk. Alternatively visit the outpatient reception desk where you can be checked in. Your appointment letter contains the details and location of the clinic you are attending. If you need to ask any questions, talk to your receptionist or look out for one of our friendly volunteers who will be happy to help.</p>
<p style="font-family: OpenSansLight;">Please be aware that you may not always be seen by the consultant named on your letter but by a member of their team. Who you see will depend on your specific requirements. All of our staff are experienced and professional and will make sure you receive the best care possible.</p>
<h2 style="font-family: OpenSansLight; line-height: 26px; text-rendering: optimizeLegibility; font-size: 26px;">Outpatient waiting times</h2>
<p style="font-family: OpenSansLight;">We aim to keep waiting times as short as possible however there are times where delays occur. Your consultant and care team try to give enough time to each patient to fully examine, explain and discuss treatment options.</p>
<p style="font-family: OpenSansLight;">You don’t have to stay in the outpatients department while you wait. If you would like to stretch your legs or get a hot drink in our cafe, simply take one of our buzzers with you and we’ll buzz you when you’re due for your appointment.</p>
<h2 style="font-family: OpenSansLight; line-height: 26px; text-rendering: optimizeLegibility; font-size: 26px;">The Pre-operative Assessment Clinic</h2>
<p style="font-family: OpenSansLight;">If you and your consultant decide that surgery is the right option, you may be asked to attend a pre-operative assessment. Pre-operative assessment is the first step in checking that you are healthy and suitable for your surgery. A blood sample and swabs will be taken and you will complete a questionnaire. Provided you meet the requirements we will aim to give you a date for your surgery within three months.</p>
<p style="font-family: OpenSansLight;">If you and your consultant decide that surgery is the right option, but you are not asked to go pre-operative assessment, you will attend a pre-operative assessment appointment at a later date.</p>
<h2 style="font-family: OpenSansLight; line-height: 26px; text-rendering: optimizeLegibility; font-size: 26px;">Appointment support</h2>
<p style="font-family: OpenSansLight;">If you need support with your outpatient appointment, please call our main switchboard on 0121 685 4000. Alternatively, call our PALS team (Patient Advice and Liaison Service) on 0121 685 4128 or email&nbsp;<span id="cloak44787"><a href="mailto:This email address is being protected from spambots. You need JavaScript enabled to view it." style="color: #59bde6;">This email address is being protected from spambots. You need JavaScript enabled to view it.</a></span></p>
</div>

On the day of your surgery

Once you have checked in with Reception you will be called through to our Day Case Suite which is where you will be staying until you are discharged. Depending on how many patients are listed for day cases you may have a short wait in reception until you are taken through.

From there you will have your pre-operative assessment to check that you are prepared and healthy enough for your procedure. 

Following your pre-operative assessment, you will be taken to theatres for your treatment or stay in the Day Case Unit for your injections.

Relatives and friends are more than welcome to wait in the Reception Area with you until you called through to the Day Case Bays. We also have a restaurant where relatives/friends are welcome to wait if they do not wish to wait in Reception. Café Royale, the newly furbished restaurant, is situated on the first floor of the Treatment Centre (down the corridor from X-ray), serving hot and cold meals and drinks, light refreshments and snacks.

Opening times
Mon - Fri 7.30am-6.00pm
Sat 8.00am-1.30pm

Breakfast Service
Mon-Fri 8.00am-10.30am
Sat 8.30am– 10.30am

Lunchtime Service
Mon-Fri 12.00-2.00pm
Sat 12.00-1.30pm

Please note: There is currently no restaurant service on Sundays.

WRVS kiosk
There is a WRVS kiosk, in the new Outpatients Department where you can purchase hot or cold drinks, snacks, magazines, newspapers and toiletries.

Mon to Fri : 8.00am to 6.00pm
Sat and Sun : 10.30am to 4.00pm

Snack trolley
WRVS run a trolley service to the wards on a daily basis, selling newspapers, confectionary, snacks, cold drinks and toiletries.

Your admission time

Please remember your admission time is not the time you will have your procedure, but it allows for you to be admitted, speak to the medical team and ensures you are safely prepared for your procedure.

The order of the operating list is not confirmed until the day of admission so you could be waiting some hours before your procedure. Please ask any staff for updates as you want them. Once you have had your procedure and you are back on ADCU you will be monitored for approximately two hours and then you will be discharged.

Throughout this process relatives are more than welcome to receive updates from the receptionist or contact us on 0121 685 4080.

Patient experience surveys

You may be asked to complete a patient experience survey during your stay. This will help us to contiunually improve patient experience at our hospital. Please take part in these surveys and give us your honest opinion.

Preparing to go home

Discharge

Discharge is the process of making sure you are healthy enough to leave the hospital and go home after your surgery. You will be assessed by our team. When everyone is happy with your recovery you will be discharged. It is uncommon that a patient who attends as a day case patient will stay for more than a day. Our goal is to make sure you’re healthy and prepared for home. It’s a good idea to arrange some extra support at home from family or friends for the days following your discharge.

After you have had your treatment you will go to the ADCU ward area to recover. Here you will be monitored and given food and drink. When you are well enough you will be discharged home.

Going home

When you’re back at home, it’s really important that you look after yourself so that you recover well.

Nutrition

Eating and drinking properly after your surgery will help you recover more quickly and effectively.

Wound healing

We’re experts in orthopaedics and we can give you expert advice about your wound. If you have any concerns or your wound is oozing, please call us on 0121 685 4354. Don’t wait to speak to your GP, please contact us immediately so we can support you.

Find out more about wound care and infection services here

Medication

The hospital pharmacy team and doctors will review your medication needs. They will make sure you have enough medication to last you 14 days. Any medication you brought with you will be returned if you need it. If you have any questions about using medication after your surgery, please ask a member of your care team.

Physiotherapy

Following your surgery you may be seen by a physiotherapist or given some information. Physiotherapy is a really important part of your post-operative treatment and will speed up your recovery. It will help to restore your movement and build muscle strength.

Find out more about physiotherapy and therapy services here

Useful contact numbers

  • Main hospital switchboard: 0121 685 4000
  • Patient Advice and Liaison Service (PALS): 0121 685 4128
  • Royal Orthopaedic Community Scheme (ROCS team): 0121 685 4020
  • Out-of-hours support: 0121 685 4000 (ask the switchboard to connect you to bleep number 2627)
  • Pharmacy helpline: 0121 685 4160
  • Day Unit contact number: 0121 685 4080
  • Admissions Department: 0800 073 1919

Amplitude patient outcomes portal

 
Amplitude is a quick and easy way for you to track your progress. It's online set of simple questions that you will answer before and after your surgery. Amplitude is important because:
  • It allows you to track the progress you are making
  • It helps us to monitor you and provide you with the best support
  • It enables us to learn and offer even better care to our patients

How to use Amplitude

patientportal.roh.nhs.uk

When you arrive for your appointment you can check yourself in using our check-in kiosk. Alternatively visit the outpatient reception desk where you can be checked in. Your appointment letter contains the details and location of the clinic you are attending. If you need to ask any questions, talk to your receptionist or look out for one of our friendly volunteers who will be happy to help.

Please be aware that you may not always be seen by the consultant named on your letter but by a member of their team. Who you see will depend on your specific requirements. All of our staff are experienced and professional and will make sure you receive the best care possible.

Outpatient waiting times

We aim to keep waiting times as short as possible however there are times where delays occur. Your consultant and care team try to give enough time to each patient to fully examine, explain and discuss treatment options.

You don’t have to stay in the outpatients department while you wait. If you would like to stretch your legs or get a hot drink in our cafe, simply take one of our buzzers with you and we’ll buzz you when you’re due for your appointment.

The Pre-operative Assessment Clinic

If you and your consultant decide that surgery is the right option, you may be asked to attend a pre-operative assessment. Pre-operative assessment is the first step in checking that you are healthy and suitable for your surgery. A blood sample and swabs will be taken and you will complete a questionnaire. Provided you meet the requirements we will aim to give you a date for your surgery within three months.

If you and your consultant decide that surgery is the right option, but you are not asked to go pre-operative assessment, you will attend a pre-operative assessment appointment at a later date.

Appointment support

If you need support with your outpatient appointment, please call our main switchboard on 0121 685 4000. Alternatively, call our PALS team (Patient Advice and Liaison Service) on 0121 685 4128 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Recovery at home

Day-to-day living

As you recover it is important not to push yourself too hard. Give yourself some time to regain mobility and confidence. Here are a few things to avoid:

  • Avoid heavy housework for the first four weeks after you leave hospital
  • Avoid prolonged standing
  • Avoid heavy lifting or strenuous activities like digging or sport for a few months

Driving

Your consultant will advise you when it is safe for you to begin driving again after your surgery. The average amount of time is six weeks, although this will depend on your circumstances. You will need to let your insurance company know about your operation and may need to demonstrate that you can perform an emergency stop before you attempt to drive.

Washing

Most wound dressings we use are shower proof. We encourage you to have a shower. Please do not have a bath until your wound is completely healed, especially if your non-soluble stitches have not yet been removed.

  • Useful contact numbers
  • Main hospital switchboard: 0121 685 4000
  • Patient Advice and Liaison Service (PALS): 0121 685 4128
  • The ROCS Team (Royal Orthopaedic Community Scheme): 0121 685 4020
  • Out-of-hours support: 0121 685 4000 (ask the switchboard to connect you to bleep number 2627)
  • Pharmacy helpline: 0121 685 4160

Find out more

Click here to read our patient information about life after your surgery

Visit the NHS Choices website for more information about recovery after surgery

Amplitude patient outcomes portal

 
Amplitude is a quick and easy way for you to track your progress. It's online set of simple questions that you will answer before and after your surgery. Amplitude is important because:
  • It allows you to track the progress you are making
  • It helps us to monitor you and provide you with the best support
  • It enables us to learn and offer even better care to our patients

How to use Amplitude

patientportal.roh.nhs.uk

When you arrive for your appointment you can check yourself in using our check-in kiosk. Alternatively visit the outpatient reception desk where you can be checked in. Your appointment letter contains the details and location of the clinic you are attending. If you need to ask any questions, talk to your receptionist or look out for one of our friendly volunteers who will be happy to help.

Please be aware that you may not always be seen by the consultant named on your letter but by a member of their team. Who you see will depend on your specific requirements. All of our staff are experienced and professional and will make sure you receive the best care possible.

Outpatient waiting times

We aim to keep waiting times as short as possible however there are times where delays occur. Your consultant and care team try to give enough time to each patient to fully examine, explain and discuss treatment options.

You don’t have to stay in the outpatients department while you wait. If you would like to stretch your legs or get a hot drink in our cafe, simply take one of our buzzers with you and we’ll buzz you when you’re due for your appointment.

The Pre-operative Assessment Clinic

If you and your consultant decide that surgery is the right option, you may be asked to attend a pre-operative assessment. Pre-operative assessment is the first step in checking that you are healthy and suitable for your surgery. A blood sample and swabs will be taken and you will complete a questionnaire. Provided you meet the requirements we will aim to give you a date for your surgery within three months.

If you and your consultant decide that surgery is the right option, but you are not asked to go pre-operative assessment, you will attend a pre-operative assessment appointment at a later date.

Appointment support

If you need support with your outpatient appointment, please call our main switchboard on 0121 685 4000. Alternatively, call our PALS team (Patient Advice and Liaison Service) on 0121 685 4128 or email This email address is being protected from spambots. You need JavaScript enabled to view it.